Key Differences between Class 4 and Class 5 SoftSWITCH

Home - blog - Key Differences between Class 4 and Class 5 SoftSWITCH
Key Differences between Class 4 and Class 5 SoftSWITCH

VoIP is one of the most alluring and technical industry. There are many serial entrepreneurs attracted towards this industry to start a VoIP based revenue generating business. If you are one of as such serial entrepreneurs, this blog will take you one step closer to your goal. You will be able to learn about one of the business channels of the VoIP industry called, ITSP aka Internet Telephony Service Provider. This business uses two different types of solutions that are listed below:

  1. Class 4 softswitch
  2. Class 5 softswitch

Wondering, what does this mean? Fret not. In this article, I will share details about both of these softswitch, so you can understand this industry technically and decide which type of softswitch solution development you need to start your new business.

Class 4 Softswitch

This is a focal point in any VoIP communication network. It is also known as a wholesale VoIP softswitch because it deals with the wholesale VoIP traffic. It doesn’t actually provide the calling service or calling feature to an end user. It works between inter exchange carriers and different switches to traverse VoIP traffic. In simpler words, it is used for routing the calls. It works at an international level to transfer calls from one country to another.

When you are looking for class 4 softswitch solution development you need to make sure that the solution provider can provide you development as well as support services, as and when needed. Also, the class 4 softswitch solution development has to build a robust and scalable solution.

Key features of a class 4 softswitch solution are listed below:

  • Different types of call routing rules such as,
  • Advanced call routing
  • Distributed call routing
  • Least cost routing
  • And more
  • Call per second (CPS) rate
  • Inbuilt billing module
  • Live call monitoring
  • Call detail reports
  • Security module
  • Support different protocols
  • Protocol conversion
  • Transcoding
  • Easy to use graphical user interface

Class 5 Softswitch Solution

You need to get the class 5 softswitch solution development if you are willing to start a business of an end to end VoIP calling service provider. The class 5 softswitch solution connects end users and provides actual calling features. It is an ideal solution to provide ITSP services to residential users or to SOHO (Small Offices / Home Offices) at affordable rates.

The class 5 softswitch solution development can be highly customized. You can get features based on your requirement.

Key features of Class 5 softswitch solution are listed below:

  • Authentication of the calls
  • Authorization of the calls
  • Call hold and retrieve
  • Call fork
  • Call transfer
  • Call forwarding
  • Music on Hold (MoH)
  • Interactive Voice Response System (IVRS)
  • Various codec support
  • Various protocol support
  • Media Transcoding
  • Callback
  • Call routing
  • Call billing
  • Call detail reports
  • Easy to use graphical user interface
  • Easy to use graphical admin interface
  • And more

The class 4 softswitch and class 5 softswitch completes the network of the Internet Telephony Service Provider, but both, has different types of clients. Thus, you need to decide which softswitch solution development you need.

Need help in making a decision? Contact us.

Share:

Leave A Comment