Top 4 Tips to Buy a Reliable VoIP Softswitch Solution

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Tips to Buy a Reliable VoIP Softswitch Solution

VoIP softswitch is a focal solution for the business of VoIP service provider. The business of the wholesale and / or retail VoIP service provider completely rely on the VoIP Softswitch Solution and it defines success and failure of the system. Thus, it is very important that when one chooses the VoIP Softswitch Solution, it has to be the one which can be used for long term. Today, we will talk about the top 4 tips which will help you choose the best VoIP softswitch for your business.

1. Define the type of the softswitch

The VoIP Softswitch Solution comes in different types and based on the business model and future vision one can choose the type of softswitch solution to be bought. Three major types of the VoIP Softswitch Solutions available in the market are listed below:

  1. Class 4 Softswitch
  2. Class 5 Softswitch
  3. Hybrid VoIP Softswitch

If you want to run a business as a wholesale VoIP service provider and you will run the business in that segment only, then choose the class 4 softswitch solution. If you want to provide end to end VoIP services, the class 5 softswitch solution is perfect for you. If you want to establish your business in both segments, now or later, you better go with the hybrid VoIP Softswitch Solution.

2. Define must have features

Each type of VoIP Softswitch Solution is furnished with different features. In fact, there are various types of features available in the softswitch solution for each type which varies from provider to provider. Thus, you need to make sure the VoIP Softswitch Solution, which you are buying has all features that define your business and USPs. You can also take benefit from the experience of the VoIP softswitch provider to define the must have features or run a small research to identify unbiased and in trend features of the VoIP Softswitch Solution.

3. Check for providers and their business vision

When you buy a ready to use VoIP Softswitch Solution, it is very important that your vision and your provider’s vision match well. Also, the VoIP Softswitch Solution must be one of the focused products of your provider so they keep on adding amazing features in it which can help you gaining competitive edge.

4. Check support services

The VoIP Softswitch Solution is a software solution. Thus, you would buy it only once, but you may need support services at different stages. For example, you need a technical team to take regular backup or upgrade the system version and performs cleanup and related tasks or you may need some customization to meet specific business needs. Here, the technical support of the provider will be helpful. Thus, make sure to check the support contract, cost and related terms to assure your needs will be taken care of on an immediate basis and that also in your budget.

These are the top 4 tips you must keep in mind while choosing a VoIP Softswitch Solution.

We have ready to use VoIP Softswitch Solutions as well as we provide development services to build custom VoIP Softswitch Solution. For more details, get in touch.