The VoIP calling services are the new trend of this era. There is no doubt that this business has very bright future. If you want to jump into this alluring business, then class 5 softswitch is a must have tool for you. If you are already offering the VoIP services and using the traditional hardware based system to offer VoIP services, then this is the right time to adopt the class 5 VoIP switch and match the pace with the revolution. If you are not really aware about this VoIP softswitch, in this article I will share a complete guide on the class 5 VoIP switch.
The class 5 softswitch generally gets connected with the cloud, class 4 VoIP softswitch or traditional telephony setup to provide the related services. It is responsible for conducting the actual communication between the users. While the other types of mechanism such as, class 4 VoIP softswitch are responsible for call routing only. The class 5 softswitch supports different modes of calling as well as it also offers an advanced communication mechanism.
The key features of a class 5 VoIP softswitch solution are listed hereunder:
- Call Forwarding
- Call Waiting
- Customer Web-portal
- E-911 Emergency Service
- Music On Hold
- Residential Account Management
- Three-Way Conferencing
- Unconditional Call Forwarding
- Unified Messaging
- Voicemail Plus
- Carrier Failover Support
- Fax & Video Support
- Port Limitation Support
- Prefix-Based Routing
- Priority-Based Routing
- SIP Proxy with Topology Hiding
- Unlimited Multiple Carrier Support
- ACD (Average Call Duration)
- ASR (Average Success Ratio)
- CDR (Call Detail Record)
- Country/City Reports
- Customer Reports
- Real-Time Monitoring Tool
- Security Logs
- Unsafe Account Monitoring
- And more
The class 5 softswitch can handle all different types of streams, which includes data, audio, video, fax, email, etc. So using the class 5 softswitch, you can offer all types of communication services to your clients. This will empower you to capture both residential and corporate audience and grow your business at a fast pace.
The administration of the class 5 VoIP switch solution is very easy as in a majority of cases it comes with the GUI based admin panel. Thus, you don’t need to run a pile of commands in the CLI. With a few simple clicks you can make any required configurations in your class 5 softswitch and the services it offers. Moreover, the class 5 softswitch solution comes with a web based admin panel, which makes remote access of the system possible! So now, you don’t need to rush to your office to make any changes. You can make changes from anywhere.
The class 5 softswitch also comes with the integrated billing module. This will take care of all the billing related tasks. Based on the configuration, the class 5 softswitch will generate the invoices to the users. You may also get the class 5 softswitch with the payment models, so you can directly accept the payment in the system itself.
The class 5 softswitch also offers an extensive range of CDR (Call Detail Report) and other types of reports. This will empower you with the data which you can use in business planning to ensure the growth of your business.
Do you have any further query or looking for a reliable class 5 VoIP switch? Contact us now!