VoIP industry is huge and there are so many technical terms that often confuse people. However, you don’t need to worry about it as we are here to educate you about various terms in detail and that, too, in very easy to understand language. In this article, I will share about two famous types of VoIP softswitch solutions:
- Class 4 softswitch
- Class 5 softswitch
Do you know what makes these 2 types of VoIP softswitch solutions different than each other apart from the name? Don’t worry, after reading this article, you will understand the difference clearly and you will also be able to explain the same to other people out there.
The class 4 softswitch is also known as a wholesale VoIP softswitch because of its nature of handling the wholesale call traffic. You can manage thousands of calls in parallel using this VoIP softswitch. On the other hand, the class 5 softswitch solution is popularly known as retail VoIP softswitch because it is used by the retail VoIP service providers. Yes, it can also take care of multiple calls in parallel. However, its functions are different than the class 4 softswitch.
The core job of the class 4 softswitch is of routing the call. The class 4 softswitch can route the voice, data, video and any other types of packets within the same country or overseas. On the other hand, the class 5 softswitch solution is used to provide the calling services to the end users in the same city or state. It is used to provide a complete range of features to run a business as a VoIP calling service provider.
The class 4 softswitch solution can’t offer the calling service. Its main features are called authentication, accounting and call routing. On the other hand, the class 5 softswitch solution is furnished with all communication features which are required by the end users such as, voice call, voicemail, SMS, instant messaging, call pickup, call transfer, call forward, conference call, IVR, so on, and so forth.
The class 4 softswitch solution can be attached with another class 4 softswitch or a class 5 softswitch solution. The class 5 softswitch solution will always be attached to the class 4 softswitch solution.
These are the fundamental characteristics of the class 4 softswitch and class 5 softswitch solutions which make them differ from each other. However, to complete the VoIP environment, both of them are equally important.
We, at Vindaloo VoIP, develop both of these VoIP softswitch solutions with custom features. Moreover, we offer hybrid VoIP softswitch solution development. If you are looking for a reliable, robust and secure VoIP softswitch development, contact us to discuss more.