Multi Tenant IP PBX Solution: Compendious Guide

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Multitenant IP PBX Guide

The IP PBX solution is used worldwide in many companies. It is more commonly known as business or enterprise phone system. Any business can get an IP PBX solution by buying a ready to use IP PBX software solution or by getting custom development of the system with the required features. If you are going to buy or develop an IP PBX solution for your business, it is necessary to understand different types of IP PBX software solution. There are two types of IP PBX systems available in the market:

  1. Single tenant IP PBX solution more commonly known as an IP PBX solution
  2. Multi tenant IP PBX solution

A simple IP PBX system is well known to almost everyone. Thus, today we will talk about the multi tenant IP PBX solution, which is less commonly known to all.

What is multi tenant IP PBX solution?

The multi tenant IP PBX solution offers the capabilities of creating multiple instances of the IP PBX systems which is also known as a tenant IP PBX system. Each IP PBX system instance / tenant can be used as an independent IP PBX software solution which will be in control of the main admin account. It provides the flexibility of the administration to the owner of the multi tenant IP PBX solution as he / she can develop as many instances / tenant accounts as he / she wants.

What are the top features of the multi tenant IP PBX software solution?

The multi tenant IP PBX solution comes with a wide array of features to provide all in one solution to the companies and enterprises. These features can vary from provider to provider. Below is the list of the top key features available in a majority of multi tenant IP PBX solutions.

  • Multi tenant support
  • Multilingual support
  • Role management
  • Permission management
  • User management
  • DID management
  • Tenant management
  • Trunk management
  • Gateway management
  • Paging
  • Voicemail
  • Call forwarding
  • Ring group
  • Playback extensions
  • IVRs
  • Multi level interactive voice response
  • Fax support
  • Direct Inward System Access (DISA)
  • Call recording
  • Caller ID
  • Phone book
  • Speed dial
  • Extension
  • Intercom
  • Music on Hold
  • Call hold
  • Call transfer
  • Callback
  • Different call routing rules
  • Conference call support
  • Notification and alerts
  • Call detail reports (CDRs)
  • And more

What are the benefits of using the multi tenant IP PBX solution?

All VoIP solutions provide a wide array of benefits to the companies that use it and the multi tenant IP PBX solution is one of the most beneficial VoIP solutions. Below is the list of key benefits of this system:

  • Unified communication
  • Complete system control
  • Ease of installation, use and maintenance
  • Reliable
  • Secure
  • High availability
  • Save money
  • Save resources
  • Increased ROI
  • And more

We provide multi tenant IP PBX solution at affordable rates. To know more about it and to discuss your need, get in touch with us.