Know about Major Types of VoIP SoftSWITCH Solutions to Choose the Best One

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Major Types of VoIP Softswitch Solution

In the VoIP industry, the wholesale and retail VoIP service provider businesses are one of the most growing businesses. The business owner can run either both types of businesses or choose to drive his / her business in any one segment of VoIP services: Wholesale or Retail. To run a VoIP business, the first tool needed is the VoIP softswitch, which can be obtained either with custom development or buying one of the ready to buy and use VoIP softswitch solution. To make a choice, it is necessary to understand different types of VoIP softswitch solution.

Fundamentally, there are many types of VoIP softswitch solution invented, but in this blog post, we will focus on three most popular and in-use types of VoIP Softswitch solutions:

1. Class 5 Softswitch Solution

The class 5 softswitch solution is a software based switch which is used to run retail VoIP business. This type of VoIP softswitch solution is perfect for the entrepreneurs that want to provide VoIP calling services to businesses and residential users.

The most common features available in the class 5 softswitch solution are listed below:

  • Call accounting
  • Call authentication
  • Call routing
  • Call forking
  • Call transfer
  • call queuing
  • GUI based user panel
  • Call recording
  • Callback
  • IVRS
  • Caller ID
  • Voicemail
  • Blacklist
  • Whitelist
  • Auto provisioning
  • Conferencing
  • Call hold
  • Music on Hold
  • Number portability
  • Reports
  • And more

2. Class 4 Softswitch Solution

This type of VoIP softswitch solution is also known as a wholesale Softswitch because it is used to run a wholesale VoIP business. The class 4 softswitch solution is used to provide call routing and related services to the local VoIP service providers. It handles thousands of calls and route long distance calls from source to destination.

The most common features available in the class 4 softswitch solution are listed below:

  • Multiple types of Call routing rules
  • Call rating
  • Multiple Protocol support
  • Multiple codec support
  • Protocol conversion
  • Transcoding
  • Calls per second rate
  • Flexible User Interface
  • Advanced Security
  • Integrated billing
  • Call Detail Reports (CDRs)
  • And more

3. Hybrid VoIP Softswitch Solution

As the name suggests, this type of VoIP softswitch solution is developed with features of both, class 4 softswitch solution and class 5 softswitch solution. This is perfect for the service provider that wants to run both, wholesale and retail VoIP businesses.

The most common features available in hybrid VoIP softswitch solution are combination of both of these softswitch solutions.

We, at Vindaloo VoIP have ready to use Hybrid VoIP softswitch and Class 4 Softswitch solution. Also, we provide custom development service for all three types of VoIP Softswitch solutions. To discuss your need, contact us NOW!

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